Pay Your Metro PCS Bill in 9 Simple and Easy Ways

Metro PCS Payments are due on the same date each month, which is usually the date the phone is activated.  For example if you activated your phone on March 10, then your payment will be due on or before the 10th of each month in order to avoid service interruption.  If you don’t know when you payment is due, you may contact metro pcs by dialing 611 from your metro pcs phone or calling 1-888-863-8768.  In addition, Metro PCS does send text-message reminders when the payment is due.

Currently, Metro PCS does not charge any fees if the payment is made after the due date.  The only late “charge” is the days lost due to paying the bill late.
As long as the phone is not canceled, making a payment on a suspended account is the same as making a payment on a non-suspended account.  The table above gives information on the different ways you can make a Metro PCS Payment.
A payment cannot be made after 30 days because by that time the service will have been cancelled and the number forfeited.

Metro PCS offers a Bill Cycle Reset program that allows customers the option to reset the due the payment is due.  In order for customers to qualify for the Billy Cycle Reset, their service must be off for at least 7 days but not more than 30 days. (If its off more than 30 Days the service is disconnected permanently.)

There is a $5 convenience charge in order to perform a Bill Cycle Reset. The New due date will be the date the service is payed, that is, as long as the payment is made within the 30 day suspension period.  Therefore, if you want to change when your Metro PCS Payment is due, then perform a Bill Cycle reset.

Metro PCS offers unlimited talk, text and data and internet.  The amount of the bill is the same every month unless the customer opts to change the plan.  Therefore it is a waist of paper and resources for Metro PCS to send a paper bill every month explaining how much the bill is due.  In order to remind customers when their bill is due, Metro PCS does send text-message reminders.

In some cases, customers want a paper bill for their own personal records.  In this case, Call Customer Service and ask to receive paper bill.  I believe its a $1-$2 extra each month to receive a paper bill.

Metro PCS Payment machines are usually located at the corporate Metro PCS stores.  If you go to the official metropcs.com website, you can use the store locator to find these corporate Metro PCS stores.  Otherwise, if you head over to any authorized Metro PCS dealer, they can also be able to pay your Metro PCS bill.

If you pay your bill on or before the due date then the service interruption will be avoided.
The only way to avoid service interruption is to pay the bill in full.

Since Metro PCS has unlimited service, the bill will always stay the same.  Therefore, there is no need to send a detailed bill summary to the home.  However, if you want a breakdown of the costs of the bill, you may head over to an authorized dealer or call customer support for a breakdown of the bill costs. 

If you want a summary of all the numbers that were called then you need to sign up for Call Detail.  Call Detail is a $1 monthly service that gives you online access to all the calls that were made from the phone.  Just call customer service 1-888-8Metro8 to add this options.

A Metro PCS Convenience fee is a fee that is charged when a Metro PCS payment is made at a payment machine, authorized dealer, or over the phone.  Payments that are made via the mail, check, money order, drop box, or online do not have a fee.  Convenience fees are any where from $2 to $3.

Metro PCS Drop Boxs are usually located at the corporate Metro PCS stores.  If you go to the official metropcs.com website, you can use the store locator to find these corporate Metro PCS stores.

The table above gives the estimated time required to process a payment for each payment method.  Metro PCS usually has very good payment process times.  It only takes a couple of minutes if it’s payed online, at an authorized dealer, at a payment machine, or over the phone.

However, it can take up to 2 hours.  If a payment is made at a drop box with a check or money order, the payment can take up to 48 hrs.  If a payment is made by mail, it can take anywhere from a couple of days to a week, depending on how the mail was sent.

There is no minimum amount you can pay on you Metro PCS bill.  Some people pay part of the bill early then pay the rest later.  Just keep in mind, making a partial payment does not prevent the phone from being suspended due to late payment or reactivated if the phone was already suspended for late payment.

At one point Metro PCS offered a weekly/bi-weekly payment plan for the bill, in which that service may or may not be still available in all areas.  If you call customer service directly, they may be able to answer this question more accurately.  The customer service phone number is 1-888-8Metro8.

If a credit/debit card was charged online or over the phone, but the payment was not applied to the account, then all you would have to do is contact customer service and have the payment correctly applied to the account.

If a credit/debit card was double charged, similarly you can call customer service and have them correct the issue.  Metro PCS is very good at accommodating these types of situations.  Just make sure you provide the correct phone number when payment a bill through these types of systems.  The customer service phone number is 1-888-8Metro8.

Paying another individuals bill is as easy as paying the bill if you were the account holder.  You can pay it online using the one (1) time express option, over the phone, at an authorized dealer location, by mail, etc.  The table above gives more information on the different payment methods offered by Metro PCS.

If you have a family plan with Metro PCS, you cannot just pay one bill and not the other.  Unless, you call customer service and you separate the lines into their own account.  Keep in mind that you will lose any family plan discount when you separate lines that are on the account.

Metro PCS offers a $5 discount for each line on the basic family plan.  When you separate a line off a family plan, usually the line being separated would have to be paid right away to avoid any service interruption.